Shipping policy
Shipping Availability
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We offer shipping to Canada. Customers in Canada and USA can place orders through our site, and shipping costs are automatically calculated at checkout based on your location and order size.
Processing Time
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All items are made in Canada with a typical production time of 7–10 business days before shipping.
Shipping Methods & Transit Time
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Once your order is produced and shipped, transit time depends on the carrier used and your exact Canadian address.
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Typical delivery within Canada and USA is often quicker than international transit because orders are shipped from within the country (exact times not specified on the site).
Shipping Costs
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Shipping charges are calculated automatically at checkout based on weight, destination, and shipping method selected.
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If applicable, taxes and duties may be shown at checkout depending on your region.
Order Tracking
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Tracking information is usually provided once your order is shipped — you will receive a confirmation email with tracking details. (This is typical for Shopify stores, although not explicitly on the site.)
Custom Orders & Bulk Orders
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For custom and bulk orders (common on CShopPromo), shipping specifics (rates and delivery time) may vary depending on order size and customization requirements. Please contact support for details.
Contact Support (for Shipping Questions)
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📧 Email: info@cshoppromo.com
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☎️ Phone: +1 (800) 465-1255
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Address: 600 Blvd Monseigneur Dubois, St-Jérôme, QC, J7Y 3L8, Canada